Artificial Intelligence (AI) has been reworking the legal enterprise for years, and the introduction of chatbots powered with the aid of GPT (Generative Pre-trained Transformer) generation is the latest improvement in this region. Chatbots are computer-based applications that use Natural Language Processing (NLP) to simulate human verbal exchange. They have been used in numerous industries to offer customer support, and now they are making their manner into the legal profession.
Chatbots can help legal professionals with diverse responsibilities, which include drafting legal files, carrying out research, and imparting legal advice. With the assistance of the GPT era, chatbots can recognize and reply to complex legal queries controversially. This technology can revolutionize the manner legal professionals work, making their jobs more efficient and effective.
THE POTENTIAL OF CHATBOTS FOR THE LEGAL PRACTICE
Chatbots can revolutionize the legal industry in numerous approaches. One of the maximum substantial advantages is the capacity to automate recurring tasks. Lawyers regularly spend a sizeable quantity of time on tasks that include report drafting, legal research, and contract evaluation. Chatbots can tackle this work, freeing up lawyers to focus on core activities that are extra complicated and strategic work.
Another intriguing gain of chatbots is the capacity to offer legal offerings to a broader audience. Many people cannot come up with the money for the excessive charges charged by lawyers, and as a result, they do now not are trying to find legal recommendations after they want it. Chatbots can offer a less costly and handy opportunity, permitting people to get the legal help they need without breaking the financial institution.
Chatbots also can improve the accuracy and consistency of legal work. Human beings are liable for errors, and even the maximum experienced legal professionals can make mistakes. Chatbots, however, can carry out obligations with a high degree of accuracy and consistency, reducing the chances of errors.
THE CHALLENGING SITUATIONS OF CHATBOTS FOR THE LEGAL PROFESSION
Whilst chatbots have many blessings, they also pose a few challenging situations for the legal profession. One of the most challenging issues is the accuracy of the advice supplied by using chatbots. Whilst the GPT era is advanced, it is not ideal, and there may be continually a chance that chatbots might also offer incorrect recommendations. This can have extreme effects, as legal advice is often critical to the final results of a case.
Some other areas of concern are the moral implications of the use of chatbots in the legal profession. Lawyers have a responsibility to act in the best interests of their clients, and there’s a risk that chatbots won’t be capable of meeting this standard. For instance, chatbots may not be capable of offering the same level of empathy and understanding that a human legal professional can.
EMBRACING COLLABORATIVE INTELLIGENCE FOR LEGAL PRACTICE
To triumph over those challenges, legal professionals need to embrace the concept of collaborative intelligence. Collaborative intelligence refers back to the concept of mixing the strengths of people and machines to reap higher outcomes than either could achieve alone. Inside the context of legal practice, this means the use of chatbots to help lawyers in their work, rather than counting on them to do the whole lot.
By way of running collaboratively with chatbots, lawyers can leverage the benefits of AI even as also maintaining their legal obligations. As an example, a legal professional should use a chatbot for legal research and draft legal documents, however, then the lawyers must evaluate and edit the document themselves to make a certain level of accuracy and quality.
THE FUTURE OF CHATBOTS IN THE LEGAL PROFESSION
The usage of chatbots is in its early ages, and it stays to be seen how massive their adoption may be. But, there are already several examples of chatbots being used within the legal industry. For instance, DoNotPay is a chatbot that facilitates people’s combat parking tickets, while LawGeex is a chatbot that evaluates the contracts for legal compliance.
As chatbot technology continues to enhance and improve, it’s miles probably that we will see increasing use cases for chatbots in the legal profession. But, it’s vital to remember that chatbots must be used as a tool to enhance human understanding and support them in their work. Lawyers always play a vital role in the legal system, and chatbots need to be seen as a way to make their jobs less difficult, not obsolete.
Chatbots powered with the aid of GPT technology are the contemporary development in the use of AI in the legal profession. at the same time as they have got many blessings, additionally, they pose a few challenging situations, together with the risk of providing misguided advice and the ethical implications of counting on machines to offer legal offerings. However, by embracing the concept of collaborative intelligence, lawyers can use chatbots to assist them in their work, making their jobs greater efficient and powerful even as also retaining their expert duties. The key is to apply chatbots as a device to augment human expertise, now not replace it.
Author(s) Name: Anjali Gupta (NMIMS – School of Law, Indore)